Complaints, Grievances and Reporting Fraud
File a Complaint or Grievance with the Agency: http://gvhcs.com/provider/app/forms/file-a-complaint/0
Reporting Abuse: http://www.myflfamilies.com/service-programs/abuse-hotline/report-online
Call the Abuse Hotline: 1-800-96-ABUSE to report suspected abuse, neglect or exploitation
Reporting Fraud: https://oig.hhs.gov/fraud/report-fraud/
How to Enroll in Medicaid Managed Care Plan
Enroll online at http://flmedicaidmanagedcare.com
Call a Choice Counselor toll-free at 1-877-711-3662 or Telecommunications device for the deaf (TDD) 1-866-467-4970
If you have special medical needs, you may set up a face-to-face meeting with a Choice Counselor by calling 1-877-711-3662
The call center is open Monday – Thursday 8am to 8pm and Friday 8am to 7pm
Resources for Persons with Disabilities
iBudget Waiver Application: http://ahca.myflorida.com/Medicaid/hcbs_waivers/ibudget.shtml
Agency for Persons with Disabilities (APD): http://apdcares.org
CDC+ Waiver: http://apdcares.org/cdcplus/index.htm
iConnect: http://apdcares.org/waiver/iconnect/
Florida Developmental Disabilities Resources Website: https://flddresources.qlarant.com/
Disaster and Emergency Planning
Get a plan! https://apps.floridadisaster.org/getaplan/
Florida Special Needs Shelter Registry: https://snr.floridadisaster.org/Signin?ReturnUrl=%2f
Dept of Health Emergency Preparedness: http://www.floridahealth.gov/programs-and-services/emergency-preparedness-and-response/index.html
Support for Families
Florida Food Assistance: https://www.benefits.gov/benefit/1244
Food Pantries: https://www.foodpantries.org/ci/fl-orlando
Health Coverage for Homeless/At-Risk Youth: https://aspe.hhs.gov/system/files/pdf/198441/HomelessHealth.pdf
Domestic Violence: https://www.fcadv.org/
Seniors and Aging: http://elderaffairs.state.fl.us/
Dental Clinics: https://www.freedentalcare.us/ci/fl-orlando
Support for Parents of Children with Special Needs: https://kidshealth.org/en/parents/parents-support.html
Inspire Healthcare – Orlando Medical Clinic: https://inspirehealthcarecenter.com/
Love Begins At Home – Medication Payment Assistance: https://www.lovebeginsathome.org/
Department of Elder Affairs – Programs and services for elders across Florida: https://elderaffairs.org/
Dispatch Health – Provide high-acuity care after-hours, on weekends, on holidays, or during capacity constraints: https://acrobat.adobe.com/link/review?uri=urn:aaid:scds:US:8cdbaee5-1ee9-3875-ac60-68bf81d42ca1